in the UAE
When the United Arab Emirates [UAE] was setup, one of the
decrees was for the setup of a telecommunication service provide
that would handle all necessary telecommunications required
in the UAE, which gave birth to the Emirates Telecommunication
Corporation (Etisalat) in 1976. Etisalat is 60% government
owned and 40% owned by Emirati citizens. A federal decree
(Law No. 1 of 1991 aka The Etisalat Law) was issued which
granted Etisalat independent authority and gave Etisalat the
monopoly/exclusivity for telecommunication (phone lines, GSM
services, internet connections, etc.) in the United Arab Emirates.
More information about Etisalat's legal rights can be found
Telephones and Mobiles
In order to own a telephone number in the UAE, you need to
be atleast 21 or else if you are younger than that you will
need a letter of approval from your guardian. In addition
to the age requirement, you need to have a residence visa.
The cost of a phone line (landline connection) is Dhs. 200
and you will need to fill an application form along with a
copy of your passport, residence visa, and property lease.
A telephone line will normally take a maximum of two working
days to be installed, and you will pay a quarterly rental
charge of Dhs. 70. The same requirements required for obtaining
a telephone line apply for getting a mobile number (GSM),
but the cost of obtaining a number is Dhs. 320 and you will
obtain your SIM card on the spot when you apply.
The international code for the United Arab
Emirates is 971. Area codes are 2 digits and telephone numbers
are 7 digits. The area code for Abu Dhabi is 02, Al Ain is
03, Dubai is 04, Sharjah and Ajman is 06. Mobile numbers in
the UAE begin with 050 followed by a 7 digit number. In order
to dial a number in the UAE from abroad, the additional 0
at the beginning of the area code should be excluded (example
971-4-2342427), while dialing it locally the 0 should be kept
(04-2342427). The same principle applies to calling a mobile
number from abroad (971-50-2342427) and calling it locally
(04-2342427), while calling from a mobile to mobile, you only
need to enter in the mobile's 7 digits (2342427). In order
to dial an international number from within the UAE, additional
0s should be added to the number (example for US 001-123-1234567,
for UK 044-123-1234567).
Etisalat has setup a division spefically to handle all internet
issues and it is known as the Emirates Internet & Multimedia
(EIM) and is the United Arab Emirates' only ISP. It has Internet
acess services for Dialup, ISDN, ADSL, and Cable. Internet
webpages viewed in the UAE are routed through the Emirates
Proxy (proxy1.emirates.net.ae:8080) which blocks sites that
contain pornography, religious offensive material and criticism
of the rulers. A overview of the various Internet services
provided by EIM is provided below.
Signing up for a Dial-up account costs 100 Dhs. and
you need to have a telephone number in your name. Per
month you are billed Dhs. 20 for the service and charged
Dhs. 1.80 per hour at peak times (between 6am and 1am)
or Dhs. 1.00 per hour at off-peak times (between 1am
and 6am). You can signup for a dialup account from your
home by getting ahold of one of Etisalat's free dialup
Signup for a ADSL account costs Dhs. 200 and also requires
that you have a telephone number in your name. You will
need to purchase an ADSL modem which costs Dhs. 375
and per month you will be charged a flat rate of Dhs.
250. This type of ADSL account is for home users. For
businesses, other ADSL services are required, which
go under the name, BusinessOne, which can cost between
Dhs. 350 and can go to Dhs. 2,000.
Signup for an ISDN account costs Dhs. 200 and similar
to the Dialup requires a telephone number in your name.
Every three months, you will be billed Dhs. 100 as a
service charge and you have the option of surfing at
128k or 64k. Surfing at 128k, you will be charged 3.6
for peak times or Dhs. 1.80 at off-peak times for each
hour. At 64k, you are charged similar to the Dialup.
Dial 'N' Surf
For this type of internet service you dont need to signup
for an account or anything. Simply configure your computer
and jump online. It costs 15 fils per minute, or Dhs.
9 per hour, and the cost is directly added to the telephone